Privacy Policy – Uptown Flooring
Uptown Flooring (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit information through our contact forms or lead forms.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Address
- Project details or other information you choose to share
We may also collect non-personal information automatically when you visit our website, such as IP address, browser type, device information, and website usage data through cookies and similar tracking technologies.
2. How We Use Your Information
The information we collect may be used to:
- Respond to inquiries and provide estimates or quotes
- Schedule, manage, and deliver our flooring services
- Communicate with you regarding your project or our services
- Improve our website, services, and marketing efforts
- Comply with legal or regulatory obligations
Uptown Flooring does not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information with trusted third-party service providers who assist us in operating our business, including but not limited to:
- Customer relationship management (CRM) platforms
- Email, phone, or communication services
- Website analytics and advertising providers (such as Google Analytics or Google Ads)
These third parties are authorized to use your information only as necessary to provide services on our behalf and are required to protect your information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and support advertising and marketing efforts. This may include the use of tools such as Google Analytics and Google Ads.
You may control or disable cookies through your browser settings. To learn more about how Google uses data from sites that use its services or to opt out of personalized advertising, visit Google’s Ads Settings.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce agreements.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal information that we have collected. To exercise these rights, please contact us using the information provided below.
7. Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of internet transmission or electronic storage is completely secure.
8. Changes to This Policy
Uptown Flooring may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the “Last Updated” date will indicate when the policy was most recently revised.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Let’s Bring Your Floors Back to Life
If you’re ready to install new flooring or restore the beauty of your existing hardwood floors, Uptown Flooring is here to help. Contact us today to schedule your free estimate and start creating the floors your home deserves.